Frequently Asked Questions

Find answers to common questions about our products and services.
  • Due to the nature of our products, we do not accept returns on opened or used items.

  • Standard shipping typically takes 5-7 business days. Express shipping options are available at checkout for faster delivery.

  • We currently ship within the United States only.

  • Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.

  • If your order arrives damaged, please contact us within 48 hours of delivery with photos and we will make it right. We offer 100% seed satisfaction guarantee, send us pictures via email and we will replace!

  • Customers are responsible for providing the correct shipping address. Additional shipping fees may apply if an order is returned due to an incorrect address.

  • The PLNTD Grow System is an all-in-one growing setup designed to help beginners and experienced growers start plants easily with premium soil and simple instructions.

  • The system can be used to grow a wide variety of plants including herbs, vegetables, flowers, and other plants depending on your preference.

  • Yes. The PLNTD Grow System is designed to simplify growing so beginners can start without complicated setups.

  • For any questions please contact us at plntdhelp@gmail.com